- Shipping operator: EMS, REGISTERED AIR Small PACKET
- Purchases are normally shipped within 7-10 business days after order receipt.
- Please take note that delivery may be delayed at times of high order volumes.
- Products are not dispatched on Saturdays, Sundays, or public holidays, or during the year-end/new year holiday.
- Shipment dates can not be specified.
- Shipment arrival can be delayed due to weather-, road-, or regional conditions.
- Separately ordered items cannot be shipped together. All orders are shipped individually.
- Gift wrapping and shipment with a shopping bag enclosed are not available.
- CREDIT CARD (VISA, MASTER, AMEX)
- Customs duties and taxes Purchases shipped to destinations outside of Japan may be subject to customs duties and customs fees. All customs duties and customs fees in such cases must be paid by customers. Please note that the Company accepts no responsibility for customs procedures.
Please refer to the FAQ if you have any questions or problems.
If your problem cannot be solved, please contact us here.